This Privacy Policy describes the policies of Tripalgarve, LDA, Estrada Vale Rabelho, Guia, Albufeira 8200-428, Portugal, email: info@tripalgarve.com, phone: +351 289 508 511 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.tripalgarverealestate.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
www.tripalgarve.com provides a redirection service to other websites of Tripalgarve, one for holiday rentals and another for real estate and long term rentals. Our platforms are designed to provide property information suitable for sale, lease, barter, or trespass, and to promote the characteristics and conditions of each property, including its respective price.
We may modify this Privacy Policy as well as our Terms & Condition at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Users who visit the Website may access and read all content contained therein, without the need to register data or personal information. However, only registered users or with the submission of completed forms for appointment of visits or requests for commercial contacts will be contacted and informed about the properties and services available through the electronic address or phone previously submitted in our forms. You will receive updates and information about the services and properties available in TRIPALGARVE, if you have previously accepted the registration or submitted a form, or communication for that purpose.
This Website, or any of our services, should not be used:
In general, the User must use the Website in a responsible, prudent and careful manner and should not disturb or damage the continuity or integrity of the Website.
TRIPALGARVE is not responsible for any direct, indirect and/or negligent damages resulting from the use of the information contained in this Website or from the Website itself as well as from the harmful or disturbing conduct of the User.
All contents and information published on this website are the responsibility of TRIPALGARVE. Which watches over their veracity and transparency. Striving to provide useful, up-to-date and reality-based information. However, it may not be correct or fully updated. In this regard, we can not be responsible for any actions taken as a result of or based on information contained or provided by this Website, whether in a contract action, negligence or other illegal action. Through info@tripalgarve.com you can always send us your suggestions or errata.
TRIPALGARVE has reserved the right to move, change, or delete the Website, or content thereof (including the content of registered users, if any), at any time and for any reason. You should therefore keep a copy of any content you submit to the Website that you wish to keep. Once you've uploaded the content, you can choose to delete the content at any time.
If you wish to report your concerns regarding any content available on this site, please send an email directly to info@tripalgarve.com.
It is allowed the registration of data of all the users interested in receiving information or to mark a visit on determined property or service here announced and published.
Registration or completion of forms is free.
To register as a user interested in a particular offer, property or service must complete the form and select the desired one: appointment of visit or request for information.
The personal data of each user will be kept as long as the subscription and/or requests of the user are active, with the purpose of improving the services offered, so that after its expiration will be depersonalized and unidentifiable.
You are allowed to question the data and may request deletion, rectification, updating or completing the data. These requests should be forwarded to info@tripalgarve.com.
The TRIPALGARVE is not liable for any direct, indirect or specific loss or damage or any other consequences arising from access to or use of this Website, or any information contained therein. Nevertheless, we are available to discuss with you the implications of any question that may arise, and you should contact us through our website at www.tripalgarverealestate.com (contacts), through the address Tripalgarve, LDA, Estrada Vale Rabelho, Guia, Albufeira 8200-428, Portugal, from our phone +351 289 508 511, or via the email address info@tripalgarve.com.
By accessing our contact area, you are accepting that the information you provide to us through this contact will be TRIPALGARVE, which may use it in the terms it deems most appropriate, and in no case shall there be any right or payment in its favour for such use.
To the maximum extent permitted by law, all warranties, express or implied, charges or warranties, representations and other terms and conditions of any kind relating to this Website or subject matter not contained in these Terms and Conditions are expressly excluded.
Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any warranties, or other term or condition, implied or imposed by any law that can not be legally excluded or limited. This may include consumer rights legislation in Portuguese territory, which contains guarantees that protect consumers of goods and services in certain circumstances.
The liability of one party to another is reduced insofar as the acts or omissions of the other party, or those of a third party, contribute to or cause such liability.
While we do the corresponding actions to keep this Website free of computer viruses or other harmful encodings, we can not guarantee that this is the case. You should therefore use up-to-date security software to protect your computer from such malicious software.
Although we make every reasonable commercial effort to keep this Website available, we do not guarantee that it will be accessible or available on a permanent basis or that access is uninterrupted or error-free.
TRIPALGARVE is the entity responsible for the collection and processing of personal data. It respects the privacy of all users and undertakes to protect all information submitted by each user in accordance with current national and Community legislation.
All users may browse this website without obligation to make or submit any data record. When submitting your data, if you wish to receive news, campaigns or other associated with real estate or our services in addition to commercial communications requested by you, we ask you to agree to the sending of the same.
The provision of personal data is only necessary if you wish to make a visitation, a request for information or a request for contact and will always be guaranteed, under the law, the right of access, rectification and cancellation of any data provided. that right shall be exercised in writing, at any time, by email info@tripalgarve.comor by clicking the unsubscribe link at the bottom of the email.
We will collect and process the following personal information about you:
- Name
- Mobile
- Date of Birth
- Address
- Gender
- Marital Status
We will use the information that we collect about you for the following purposes:
- Marketing/ Promotional
- Creating a user account
- Testimonials
- Enforce T&C
- Support
- Targeted advertising
- Manage customer order
- Site Protection
If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
In addition to collecting Personal Data, we use technologies to do automatic data collection. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Our Website also uses Google Analytics cookies. We use the free Google Analytics tool (see http://www.google.com/analytics/) to collect and analyze our Websites’ statistics. Google Analytics mainly uses first-party cookies to report on visitor interactions on our Websites. No personally identifiable information is collected by the cookies, and they are only used for the statistical collection of data like visits and page hits. Google Analytics’ cookies store IP addresses but we cannot link those addresses to any individual or path through the Websites. Google uses the cookies to get information and assess visitors’ use of the Websites in the form of statistical reports that we can access. The Google Analytics’ code is incorporated into the Websites’ code, which means that our site serves the cookies, but Google has access to the cookies. If you want to stop being tracked by Google Analytics across all websites, go to Google’s site at: https://tools.google.com/dlpage/gaoptout.
Google Analytics’ terms require us to reproduce the following wording in this Privacy Policy:
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
We use Facebook Pixel, and allow your interaction with related social networking services including Facebook and Twitter, all of which may collect data about your usage of the Services. We and our service providers use server log information for purposes such as calculating Site usage levels, helping diagnose problems with our servers and administering our Websites. These server logs may include information such as your Internet Protocol (IP) address, hostname, browser type, browser language, the date and time of your request, the time(s) of your visit(s) and the web page(s) that you visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. We may in the future decide to use additional tools to collect and analyze anonymous or aggregated data about our Website visitors and Service users.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Ad service
- Analytics
- Data collection & process
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal processes; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@tripalgarve.com. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@tripalgarve.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Content on this Website may include Hyperlinks to other Sites that are not operated by TRIPALGARVE. TRIPALGARVE is not responsible for the content of any other Website, including those that give access to this or whose access has been obtained through our Website.
TRIPALGARVE does not endorse any Linked Sites or the products/services that are provided on those Sites. Content on linked sites may change over time. It is recommended to verify the terms and policies of the Linked Sites.
By providing on this Website a hyperlink to an external Website, TRIPALGARVE does so in good faith that it contains or may contain relevant information additional to those presented on its own website. The existence of this hyperlink does not imply or imply its revision and approval by the TRIPALGARVE - in certain instances, a hyperlink may lead you to access a website that displays information that is inconsistent with that on our Website or another that belongs to TRIPALGARVE or its subsidiaries.
To request clarification on access to personal data, or to clarify issues related to the data privacy policy, practised in TRIPALGARVE, contact us through email info@tripalgarve.com, or use the following postal address: Tripalgarve, LDA, Estrada Vale Rabelho, Guia, Albufeira 8200-428, Portugal. We will provide you with a copy of the personal data we have about you within a maximum of 40 days from your request for this site; for this purpose, proof of identification shall be required. You are allowed to query the data and, where appropriate, you can: delete the data, rectify it, amend it, or complete it. We reserve the right to refuse to supply a copy of the user's personal data, obliging us to provide a justification for that decision. The user may dispute our decision to refuse to provide a copy of your personal data.
Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law no. 67/98, of 26/10. The data protection legislation is subject to revision and we, therefore, recommend that you consult our privacy statement regularly. For an indicative purpose, you can consult the website www.cnpd.pt. This website is in compliance with national and Community legislation. The Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Tripalgarve, LDA, Estrada Vale Rabelho, 8200-428, Guia, Albufeira, email: info@tripalgarve.com. We will address your concerns in accordance with applicable law.
